Boost your multi-channel sales on all levels

Commerce for Manufacturing

  • Grow sales and market share
  • Win customer loyalty
  • Unify all commerce experiences 

Why Commerce for Manufacturing Industries?

Your customers, dealers, and distributors want 24/7 access to your business. They need a simple, unrestricted way to buy from you at all times. And that is what the Manufacturing X Commerce Platform is built for - to help manufacturers sell better, faster

Our solution connects your extensive product and pricing knowledge from your ERP and CPQ, and all customer data from your CRM directly to your front-facing commerce applications – be it your website, After-Sales, Dealer or Distributor Portal. A tight end-to-end integration ensures 100% accuracy in the buying process and provides valuable insights into market demands and buying behavior. 

Manufacturing X intelligently automates tedious sales processes to eliminate costly errors, helping your customers and partners get what they need quickly and efficiently - anytime, anywhere.

Manufacturing X Commerce empowers you to manage all commercial operations for products and services on ONE easy-to-use platform.

Manufacturing X - Trusted by Manufacturers worldwide

Manufacturing X - Trusted by Manufacturers worldwide

 

What are the Benefits?

product matches
Re-discover new revenue opportunities from your after-sales, reseller, distributor, and partner sales channels. ​
simplify&accelerate
Offer your customers the fastest, most seamless way of accessing product information or purchasing, to keep them coming back. ​
digital buying
Maximize sales efficiency and performance with a digital Three-in-One Sales Platform built for manufacturers. ​

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Manufacturing Commerce Features

Learn how to meet your customers’ constantly changing needs and grow your sales 

Next-generation buying experience

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Next-generation buying experience

Product Catalog, Shopping Cart and Branding combined

  • Deliver a first-class B2B buying experience with a fully configurable shopfront, and customer or dealer-specific branding in your sales portal
  • Offer convenient browsing options for products, spare parts, and consumables catalogs and display full product information such as images, tables, or videos.
  • Have all your CPQ power and configuration wisdom available directly in your Commerce solution and recommend products based on your customers’ existing equipment and configuration.
  • Offer comprehensive shopping cart functionalities such as adding products, reviewing, and guide your customers along their buying journey to a smooth checkout.
  • Convince with dynamic 2D/3D visualization of your products and flexibly generate documents.
  • Follow up on lead activities or abandoned shopping carts and close after-sales deals with ease.

Send your Customer Satisfaction soaring

First-class Order & Fulfillment Management

  • Upgrade your order management and ensure customer excellence with flexible ordering: Provide customer order history, encourage re-ordering, allow quick-orders for favorites, bulk orders, and automatic reordering for consumables.
  • Excel in self-service and allow customers to submit a Request for Quote as an alternative to direct orders
  • Power your security, role and authentication rules with approval workflows to ensure 100% valid orders
  • Offer the most convenient payment options for your customer, be it purchase order-driven or via a generic payment gateway and avoid any errors by integration with your Coupon and Discount Management
  • Allow dealers to place RFQs or orders on behalf of customers streamlining your entire distributor processes
  • Provide tracking for order status and help your customers to stay up-to-date on shipping and delivery.
  • Facilitate registering equipment and parts directly in the portal and enable your customer service and sales teams to have a true 360-degree customer view.
Send your Customer Satisfaction soaring

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Three-In-One Platform power

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Three-In-One Platform power

Integral CRM, CPQ, and Commerce with deep ERP connection

  • Capitalize on collective customer and account data within CRM and Commerce, powered by end-to-end integration with your ERP, and manage all your customer activities within one platform.
  • Smoothen the path of your customer’s next purchase by providing all the necessary information to them such as past purchase data and “My Equipment BOM” including serial numbers.
  • Guarantee ultra-precise prices and margins via real-time pricing integration from your ERP or MX internal pricing.
  • Leverage your existing website and commerce solution and integrate seamlessly via API.
  • Gain deep analytical insights and achieve low cost-of-ownership through one integrated data model and service layer used across CRM, CPQ, and Commerce.

Are You Ready to

1. Grow your revenue and market share

2. Explore new channels, regions and markets

3. Enhance after-sales, and partner performance

4. Build industry-leading customer experiences

5. Ensure new and existing customer loyalty

 

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