Boost your multi-channel sales on all levels

Commerce for Manufacturing

  • Grow sales and market share
  • Win customer loyalty
  • Unify all commerce experiences 

Why Commerce for Manufacturing Industries?

Your customers, dealers, and distributors want 24/7 access to your business. They need a simple, unrestricted way to buy from you at all times. And that is what the Manufacturing X Commerce Platform is built for - to help manufacturers sell better, faster

Our solution connects your extensive product and pricing knowledge from your ERP and CPQ, and all customer data from your CRM directly to your front-facing commerce applications – be it your website, After-Sales, Dealer or Distributor Portal. A tight end-to-end integration ensures 100% accuracy in the buying process and provides valuable insights into market demands and buying behavior. 

Manufacturing X intelligently automates tedious sales processes to eliminate costly errors, helping your customers and partners get what they need quickly and efficiently - anytime, anywhere.

Manufacturing X Commerce empowers you to manage all commercial operations for products and services on ONE easy-to-use platform.

Manufacturing X - Trusted by Manufacturers worldwide

Manufacturing X - Trusted by Manufacturers worldwide

 

What are the Benefits?

product matches
Re-discover new revenue opportunities from your after-sales, reseller, distributor, and partner sales channels. ​
simplify&accelerate
Offer your customers the fastest, most seamless way of accessing product information or purchasing, to keep them coming back. ​
digital buying
Maximize sales efficiency and performance with a digital Three-in-One Sales Platform built for manufacturers. ​

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Manufacturing Commerce Features

Learn how to meet your customers’ constantly changing needs and grow your sales 

Next-generation buying experience

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Next-generation buying experience

Product Catalog, Shopping Cart and Branding combined

  • Deliver a first-class B2B buying experience with a fully configurable shopfront, and customer or dealer-specific branding in your sales portal
  • Offer convenient browsing options for products, spare parts, and consumables catalogs and display full product information such as images, tables, or videos.
  • Have all your CPQ power and configuration wisdom available directly in your Commerce solution and recommend products based on your customers’ existing equipment and configuration.
  • Offer comprehensive shopping cart functionalities such as adding products, reviewing, and guide your customers along their buying journey to a smooth checkout.
  • Convince with dynamic 2D/3D visualization of your products and flexibly generate documents.
  • Follow up on lead activities or abandoned shopping carts and close after-sales deals with ease.

Send your Customer Satisfaction soaring

First-class Order & Fulfillment Management

  • Upgrade your order management and ensure customer excellence with flexible ordering: Provide customer order history, encourage re-ordering, allow quick-orders for favorites, bulk orders, and automatic reordering for consumables.
  • Excel in self-service and allow customers to submit a Request for Quote as an alternative to direct orders
  • Power your security, role and authentication rules with approval workflows to ensure 100% valid orders
  • Offer the most convenient payment options for your customer, be it purchase order-driven or via a generic payment gateway and avoid any errors by integration with your Coupon and Discount Management
  • Allow dealers to place RFQs or orders on behalf of customers streamlining your entire distributor processes
  • Provide tracking for order status and help your customers to stay up-to-date on shipping and delivery.
  • Facilitate registering equipment and parts directly in the portal and enable your customer service and sales teams to have a true 360-degree customer view.
Send your Customer Satisfaction soaring

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Three-In-One Platform power

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Three-In-One Platform power

Integral CRM, CPQ, and Commerce with deep ERP connection

  • Capitalize on collective customer and account data within CRM and Commerce, powered by end-to-end integration with your ERP, and manage all your customer activities within one platform.
  • Smoothen the path of your customer’s next purchase by providing all the necessary information to them such as past purchase data and “My Equipment BOM” including serial numbers.
  • Guarantee ultra-precise prices and margins via real-time pricing integration from your ERP or MX internal pricing.
  • Leverage your existing website and commerce solution and integrate seamlessly via API.
  • Gain deep analytical insights and achieve low cost-of-ownership through one integrated data model and service layer used across CRM, CPQ, and Commerce.

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