Boost your multi-channel sales on all levels

Commerce for Manufacturing

  • Grow sales and market share
  • Win customer loyalty
  • Unify all commerce experiences 

What is Commerce Software for Manufacturing?

A Manufacturing Commerce Platform is a comprehensive software solution that allows B2B manufacturers to build and manage all commercial operations of their products or services that are taking place online via a website, an After-Sales, Dealer or Distributor Portal.

It is an ideal B2B Commerce Platform that connects your centralized product and pricing knowledge to the right audiences in an easy, yet safely restricted fashion. It enables businesses to include all relevant commerce features and tailor the platform to your customers’ or distributors’ needs to deliver a seamless and personalized customer experience. Features include an intuitive product or part selection and recommendations, product configuration, order or Request for Quote (RFQ), payment, and fulfillment tracking. A suitable solution avoids channel conflicts and errors through end-to-end integration with your ERP, CRM, and CPQ. It guarantees an improved customer experience whilst delivering valuable customer insights. It is most beneficial for streamlining and automating processes in sales, product management, and marketing.

Manufacturing X - Trusted by Manufacturers worldwide

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What are the Benefits?

product matches
Grow sales and market share through new channels, regions. and markets. Master your aftersales, reseller, distributor, and partner sales.
simplify&accelerate
Complete your digital sales process and build excellent customer experiences to achieve maximum customer loyalty.
digital buying
Manage all commerce experiences via our Three-in-One platform, and achieve quick time-to-value, high user involvement, and unmatched ROI.

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Manufacturing Commerce Features

Learn how to meet your customers’ constantly changing needs and grow your sales 

Next-generation buying experience

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Next-generation buying experience

Product Catalog, Shopping Cart and Branding combined

  • Deliver a first-class B2B buying experience with a fully configurable shopfront, and customer or dealer-specific branding in your sales portal
  • Offer convenient browsing options for products, spare parts, and consumables catalogs and display full product information such as images, tables, or videos.
  • Have all your CPQ power and configuration wisdom available directly in your Commerce solution and recommend products based on your customers’ existing equipment and configuration.
  • Offer comprehensive shopping cart functionalities such as adding products, reviewing, and guide your customers along their buying journey to a smooth checkout.
  • Convince with dynamic 2D/3D visualization of your products and flexibly generate documents.
  • Follow up on lead activities or abandoned shopping carts and close after-sales deals with ease.

Send your Customer Satisfaction soaring

First-class Order & Fulfillment Management

  • Upgrade your order management and ensure customer excellence with flexible ordering: Provide customer order history, encourage re-ordering, allow quick-orders for favorites, bulk orders, and automatic reordering for consumables.
  • Excel in self-service and allow customers to submit a Request for Quote as an alternative to direct orders
  • Power your security, role and authentication rules with approval workflows to ensure 100% valid orders
  • Offer the most convenient payment options for your customer, be it purchase order-driven or via a generic payment gateway and avoid any errors by integration with your Coupon and Discount Management
  • Allow dealers to place RFQs or orders on behalf of customers streamlining your entire distributor processes
  • Track your order status and stay up-to-date and shipping and delivery.
  • Facilitate registering equipment and parts directly in the portal and enable your customer service and sales teams to have a true 360-degree customer view.
Send your Customer Satisfaction soaring

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Three-In-One Platform power

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Three-In-One Platform power

Integral CRM, CPQ, and Commerce with deep ERP connection

  • Capitalize on collective customer and account data within CRM and Commerce, powered by end-to-end integration with your ERP, and manage all your customer activities within one platform.
  • Smoothen the path of your customer’s next purchase by providing all the necessary information to them such as past purchase data and “My Equipment BOM” including serial numbers.
  • Guarantee ultra-precise prices and margins via real-time pricing integration from your ERP or MX internal pricing.
  • Leverage your existing website and commerce solution and integrate seamlessly via API.
  • Gain deep analytical insights and achieve low cost-of-ownership through one integrated data model and service layer used across CRM, CPQ, and Commerce.

Ready to see more?

Our Commerce solution is part of Manufacturing X - the Three-in-One Sales Platform unifying the power of CRM, CPQ, and Commerce.

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Resources

3 Ways to Achieve Speed-to-Market in Manufacturin
How Sales Digitalization Disrupts the Steel & Milling Industry
Seamless commerce experience. Your key business differentiator.