Boost operational efficiency with In Mind Cloud's innovative #CPQ, #CRM and #Commerce solution that evolves with your organization.

Delivering Customer Success In Manufacturing

  • Gain a 360° customer view via in-depth insights
  • Streamline your operational processes
  • Empower business agility to drive growth and innovation to market

“Within the first year of sales operations after implementation of the CRM and In Mind Cloud’s solution, we experienced a 3-5% growth. Overall deal closure rates improved, and the solution helped us to focus on the most important opportunities, as well as to execute these sales deals flawlessly.

Through providing accurate quotes with accurate terms and conditions we were able to save a massive amount in wrong orders per year. Additionally, the number of changes in production dropped from 26 product changes to less than 5 contributing to the massive savings that we achieved during the past year.” 

Head of Customer Engagement,
In Mind Cloud Customer from the Machinery Industry

In Mind Cloud's end-to-end solution enables you to

Optimize your day-to-day operational processes with our effective sales solution to drive business efficiency.
Optimize your day-to-day operational processes with our effective sales solution to drive business efficiency.
Satisfy customer demands with a platform that provides 360 degree customer visibility to gain competitive advantage.
Satisfy customer demands with a platform that provides 360 degree customer visibility to gain competitive advantage.
Benefit from the fastest implementation and quick time-to-value with our agile & simple end-to-end solution.
Benefit from the fastest implementation and quick time-to-value with our agile & simple end-to-end solution.

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Delivering an exceptional experience for you and your customers

Defining and streamlining operational processes from marketing, over sales to after-sales is a tough challenge to take on for CRM Project Managers. 

As a Digitalisation Leader you are setting up and executing CRM projects. You are aware that only your focus on internal process efficiencies will lead to external customer satisfaction.

To create an outstanding experience for your customers, you require a unified and agile platform that includes a rapid deployment and highest user adoption rates.

How empowering is your current setup?

Meet In Mind Cloud’s all-in-one sales platform that combines the power of CRM and CPQ with production expertise and intelligent insights. It enables you to drive business productivity at your required pace. Spend less time managing your sales processes and get back to the things that matter most.

The winning formula for CRM Project Managers

Here’s how you can meet your customer demands with our uniquely built Manufacturing X Sales Platform.

Sales Management CRM CRM & Customer View

  • Account 360
    Introduce one system to capture and provide always up-to-date account and quote data, track negotiations, customer interactions, sales and project stages from RFQ to delivery and further to after-sales. 
  • One-click sales management
    Enable funnel management for direct sales and partners via real-time pipeline view, dashboards for quotes, volumes and channels. Benefit from actionable insights to steer opportunities and quotes towards success.
  • Sales performance boost
    Increase the number of correct and profitable quotes with sales performance visibility, assignment of activities, cross-checking of quotes, convenient collaboration via messaging and highly configurable approval mechanisms.
  • 100% accurate reports & forecasts
    Build your sales reports and forecasts at a few clicks with exact revenue predictions to ensure competitiveness. Push innovations to market at the right time with Market Insights.

 


 

Sales Simplification CPQ CPQ & Collaboration

  • Streamlined & easy collaborations
    Shorten time-to-quote for collaboration between sales engineering, purchasing, production, after-sales and all other involved departments or channel partners. Intuitive collaboration tools such as messaging, task assignments, workflows and email client integration lift your productivity. 
  • Complex configuration made easy
    Eliminate errors and increase accuracy for best-match quotes and highest customer satisfaction via advanced configuration functionalities. Intelligent upselling and cross-selling boost your company's revenue above competition level. 
  • Real-time costing & pricing
    Ensure profitability even for the most complex costing and pricing scenarios thanks to always available ERP and production data. 
  • Out-of-the-box 3rd Party and Custom Integrations 
    Dynamic Integration capabilities with all major CRMs, commerce systems and ERPs, Email Clients, CAD, Maps, Microsoft Excel, BI platforms or build your custom integrations with ease.

Resources

The top 5 trends in CRM for Manufacturing in 2020 (3)
Customer Centricity for Contract Manufacturers – Nice to have or imperative
How Can Machine Manufacturers Embrace Sales Digitalization